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Independent Insurance Agency · Michigan

Insurance solutionsbuilt around you.

We help Michigan families and businesses compare coverage from multiple top-rated carriers — clear guidance, fair pricing, and an agent who actually works for you.

  • Compare multiple carriers
  • Personal & commercial
  • Local, no-pressure guidance

Get your free quote

Tell us a little and we'll compare your options. No obligation.

No obligation. Your information stays private and is never sold.

2020
Independent since
5
States licensed
15+
Years of experience
10+
Top-rated carriers

Why Customers First

An agency that works for you — not a carrier

As an independent agency we're not tied to one company. We compare options, explain the differences, and help you find coverage that fits — at a price you can afford.

Independent & unbiased

We're not tied to one company. We compare multiple top-rated carriers and recommend what actually fits you.

Plain-language guidance

We explain coverage in everyday terms — no jargon, no pressure, no forcing your life into one box.

Local & personal

An appointment-based Michigan agency that takes the time to understand your risks and your budget.

Coverage built around you

We examine each client's unique risks and find the coverage they need, at a price they can afford.

Commercial insurance

Coverage that keeps your business moving

View all commercial

How it works

Getting covered is simple

1

Tell us what you need

Share what you'd like to cover in a quick call or online form — no jargon required.

2

We compare carriers

We shop multiple top-rated companies and line up coverage and price side by side.

3

You choose with confidence

We explain the differences in plain language so you pick the right fit — never pressured.

Carrier partners

We shop the market for you

Because we're independent, we compare coverage and price across many top-rated carriers, including:

ProgressiveNationwideForemostTravelersSafecoHagertyChubbThe HartfordLemonadeBerkshire Hathaway GUARD

See all carrier partners

What clients say

Real people, real guidance

Mike quoted our home and auto coverage and was knowledgeable, thorough, and very easy to work with. He made the whole process simple.
Verified Google reviewMacomb County, MI
An exceptional agent. Before I even came to the office he was in continual contact — he even checked the dimensions of my wheelchair to make sure the office was accessible.
Verified Google reviewChesterfield, MI
Knowledgeable and patient. Mike knows insurance inside and out, he's easy to reach, and he follows through on everything.
Verified Google reviewNew Baltimore, MI

Meet your agent

Built by someone who got tired of the runaround

Michael Vereecke started Customers First in 2020 after watching good, loyal customers lose affordable rates for reasons that had nothing to do with the kind of clients they were. He's been in insurance since 2009 and holds the Commercial Lines Coverage Specialist (CLCS) designation.

You may know him as “The Insurance Dork” — breaking down confusing coverage into plain, honest answers.

“We put the needs of our clients first. We take the time to examine each client's unique risks and find the coverage they need, at a price they can afford.”

Michael Vereecke — President, CLCS

Local & licensed

Proudly serving Michigan

Based in New Baltimore / Chesterfield, we serve Chesterfield, New Baltimore, Macomb County, Metro Detroit and all of Michigan — and we're licensed in Michigan, Ohio, Indiana, Nevada, Florida.

  • Chesterfield
  • New Baltimore
  • Macomb County
  • Metro Detroit
Mon–Fri 9:00 AM – 5:00 PM · By appointment

Good to know

Common questions

Why use an independent insurance agency?

Because we work for you, not a single insurance company. We shop multiple top-rated carriers, compare coverage and price, and explain the differences — so you get the right fit instead of whatever one company happens to sell.

Does it cost more to use an agency?

No. You generally pay the same premium as going direct, but you get a licensed advocate who shops the market for you and helps at claim time. Our guidance is part of the service.

What areas do you serve?

We're based in New Baltimore / Chesterfield and serve all of Michigan, and we're also licensed in Ohio, Indiana, Nevada, and Florida.

How do I get a quote?

Request a quote online or call (586) 221-6870. Tell us what you'd like to cover and we'll compare your options and walk you through them — no obligation.

Ready to compare your options?

Get a free, no-obligation quote and clear guidance from a licensed Michigan agent who works for you — not an insurance company.